Shipping


Thank you for choosing to shop with M.U.M.

All DOMESTIC M.U.M. orders are shipped as tracked parcels from 4220 - Gold Coast through Australia Post or Fastway Courier. $8.50 flat rate regular or $11.50 flat rate express.

REGULAR postage delivery estimates from posting AUSTRALIA POST:

Local Gold Coast & Brisbane:  approx. 2 business days.

Metro NSW, Metro VIC, Metro QLD, Metro SA:  approx. 3-5 business days.

Remaining country areas, NT, TAS & WA:  approx. 6-10 business days.

AUSTRALIA POST - EXPRESS postage delivery times: 

Depending on your location anywhere from 1-3 business days (please check Australia Post for an estimate based on your location, shipping from 4220).

Tracking numbers are provided in your shipment emails. Please note I do not have any other information than whats available in your tracking information once in transit.

FREE SHIPPING WITHIN AUSTRALIA FOR ALL ORDERS OVER $80!

 

All INTERNATIONAL orders are shipped through Australia Post Airmail (no tracking) or Express Courier International (with tracking).

You are responsible for any import charges or other costs that might be charged in your country. 

Approximate delivery times from posting from 4220 postcode:

Untracked economy airmail 

NZ / Asia 1-2 weeks; US / Europe / Canada 2-3 weeks; Remaining locations 3 weeks +

Please generally allow around 2 weeks for delivery depending on your International zone.

There is No free shipping for international orders.

Tracked express courier international service  4-6 business days pending location.

 

Christmas Period:  All December delivery times could entail an additional 2-3 business days due to volume of parcels at this time.

Please Note:  M.U.M. takes all care but no responsibility once the parcel has left our office.  Addresses are transferred onto postage parcels as provided. Any non delivery due to wrong addresses or work place postage policies are not the responsibility of M.U.M. 

In the event your package goes missing the outcome will be at the discretion of Australia Post.

Any products purchased on a non business day will be processed the next business day.

Orders are not shipped on National Public Holidays or QLD Public Holidays.

Drop Ship Orders:  A few of our items we now dropship directly from our Suppliers.  Time Frames for dispatch and delivery may differ to our usual guidelines.